Community Help Desk Project
Connecting people with the right information, services, and essential support—making everyday problem-solving faster, easier, and more accessible.
Program Overview & Methodology
Government welfare programs provide vital lifelines for vulnerable citizens, but complex online portals and documentation requirements often deter illiterate and elderly individuals.
In long-term partnership with Vedanta Limited and Cairn Oil & Gas (MLI Project), CEDRA's Community Help Desks function as accessible, one-stop citizen facilitation centers. Our trained field coordinators verify eligibility, complete digital applications, coordinate with taluka and district administrative offices, and follow through until welfare disbursements are secured.
Under the MLI Project in collaboration with Vedanta Oil & Gas, CEDRA executed dedicated community infrastructure development for State Disaster Response Force (SDRF) teams, creating resilient civil and operational facilities to bolster rapid disaster response and relief logistics.
Under the MLI Project in Assam, CEDRA and Vedanta Oil & Gas organized special Teacher's Day celebrations honoring rural school headmasters and teachers with traditional Assamese Gamochas and awards, acknowledging their pivotal role in rural child education and community building.
Alongside one-to-one desk assistance, the MLI team conducts mobile Nukkad Natak (street plays), National Girl Child Day empowerment assemblies in rural schools, International Women's Day #GiveToGain recognitions, and World Cancer Day health camps to build broad-based civic awareness.
Key Accomplishments
Community Help Desk & Micro Level Intervention (MLI) Field Gallery
Operating directly at the grassroots level across Gujarat, CEDRA's Community Help Desks bridge the gap between government welfare schemes and marginalized families. Supported by Vedanta Limited and Cairn Oil & Gas, our field interventions encompass digital scheme registration, street theatre (Nukkad Natak), women leader felicitations, adolescent girl education workshops, and preventive healthcare camps.
Welfare Schemes Direct Support
Free online applications and verification for Ayushman Bharat, PM-Kisan, E-Shram, and widow pensions.
Nukkad Natak Street Theatre
Dynamic folk performances and mobile vehicle campaigns demystifying civic entitlements in village squares.
Women Leadership #GiveToGain
International Women's Day felicitations and micro-entrepreneurship support for grassroots women champions.
Health & Cancer Awareness
World Cancer Day screenings, adolescent girl hygiene sessions, and doctor referrals for rural families.
Micro Level Intervention (MLI Project) Leadership Team with Vedanta & Cairn
CEDRA directors and senior program leadership in front of the official MLI Project banner supported by Vedanta Limited and Cairn Oil & Gas.
MLI Women Coordinators & Field Implementation Staff
Grassroots women field team managing village health interventions, women livelihood training, and community engagement.
Project Strategy, Data Review & Quarterly Planning Conference
Director Ashok and MLI project coordinators conducting quarterly review, milestone tracking, and rural field planning at CEDRA center.
Community Help Desk Nukkad Natak & Street Play Campaign
Mobile outreach and street theatre raising awareness on government welfare schemes, Ayushman cards, and citizen services across rural Gujarat.
Community Help Desk Center & Citizen Facilitation Office
CEDRA facilitation center providing direct application support for PM-Kisan, Ayushman Bharat, E-Shram, and widow pensions.
International Women's Day 2026 — #GiveToGain Keynote Address
CEDRA women coordinators and dignitaries addressing rural women on collaborative mentorship, skill training, and economic self-reliance.
Felicitation of Women Community Leaders & SHG Champions - 1
Presenting awards and recognition gifts to active rural women leaders driving positive social transformation in their villages.
Felicitation of Women Community Leaders & SHG Champions - 2
Honoring grassroots women organizers for outstanding participation in village welfare, child nutrition, and literacy drives.
Felicitation of Women Community Leaders & SHG Champions - 3
Community recognition ceremony celebrating self-reliant women artisans and micro-entrepreneurs trained under CEDRA skilling programs.
Felicitation of Women Community Leaders & SHG Champions - 4
Encouraging young women and mothers to participate in vocational skill courses and primary healthcare checkups.
Felicitation of Women Community Leaders & SHG Champions - 5
Awarding youth coordinators and frontline women workers for exceptional community mobilization during the 2026 campaign.
National Girl Child Day — School Assembly & Empowerment Session
Large assembly of girl students at village secondary school participating in CEDRA's National Girl Child Day empowerment workshop.
Girl Child Education & Health Rights Awareness Workshop
Interactive classroom session discussing higher education pathways, health & hygiene, and gender equality with rural school girls.
CEDRA Leadership Addressing Girl Students on Career Opportunities
CEDRA project directors providing guidance on scholarships, digital literacy, and vocational career streams for rural adolescent girls.
World Cancer Day — Health Awareness Camp Address
Specialized medical speaker explaining early cancer detection symptoms, tobacco prevention, and rural health screening access.
World Cancer Day Community Health Hall Meeting
Village gathering in community hall receiving preventive healthcare guidelines, balanced nutrition advice, and hospital referral support.
Village Mothers & Women Attending Health Orientation
Community mothers and women participants discussing maternal-child health, anemia prevention, and family wellness under MLI.